Thank you for choosing Resin Realm LLC! We want you to be satisfied with your purchase. If you have any questions or need to return an item, please read the Return and Refund Policy below carefully.

1. Return Eligibility
   Items must be returned within 7 days of purchase.
   Items must be in unused condition with all original packaging, tags, and accessories.
   Final sale items and custom items are not eligible for returns.
2. Return Process
   If you wish to return an item, please follow the steps below:

Contact Customer Service: Contact us via email at mariopapaleo@resinrealm.shop with your order number and reason for return. We will respond within 24 hours.

Obtain Return Authorization: Upon receipt of your request, we will provide you with a Return Merchandise Authorization (RMA) number.

Packaging and Returning: Return the item in its original packaging with the Return Authorization number clearly marked on the package. Please retain proof of mailing.

Return Address: Send the item to the following address:

Address: 6296 E Huntington Ave
Fresno, CA 93727

3. Refund Process
   You will be notified by email once we receive and inspect the returned item.
   After confirming that the item meets the return policy, we will process the refund within 5-10 business days.
   The refund will be returned to the original route, and the specific processing time depends on your payment method and financial institution.
4. Shipping Cost
   For returns not caused by quality issues, the return shipping cost is borne by the customer.
   If the item is defective or damaged, you can apply for a full refund, including the original shipping cost. Please provide relevant evidence when applying for a return.
5. Exchange Policy
   If you wish to exchange the product, please follow the return process and you can place a new order after a successful return.
6. Contact Us
   If you have any questions during the return and refund process, please contact us via the following methods:

Email: mariopapaleo@resinrealm.shop
Phone: +1 (559) 937-0091
Thank you for your trust and support to Resin Realm LLC, we look forward to providing you with better service!